Frequently Asked Questions
What does it mean when your “books” are open or closed?
When my books are open, that means I am accepting inquiries and scheduling appointments. When they’re closed, I am not. I typically open my books for a few days and book 2-3 months at a time. I won’t respond to emails once my books are closed unless it’s for a touch-up. I usually receive more emails than appointment slots available. So if I don’t respond to your email to schedule you, feel free to keep reaching out each time they open.
Can I make changes to my custom design once I see it?
Once I send a draft/rough sketch of custom designs to clients a few days leading up to the appointment, I’m open to discussing minor changes to the design. This first round of changes is free. If you’d like something completely different that requires me to start from scratch, I charge a $50 redraw fee and we may also have to postpone your appointment to give me more time.
I want a flash design, but I want to tweak it a little to personalize it. Are you open to that?
Yes! I’m open to discussing little changes to my flash designs via email. There is a small fee depending on the change.
Do you have a preferred method of payment?
-Yep! Cash only :)
Should I tip? If so, how much?
-That’s totally up to you. If you had an awesome experience, feel free to leave a tip! I also love little gifts, plants, art, handwritten cards, etc.
Can I get my tattoo touched up?
-Totally! The first touch up is free. If you feel you need a touch-up at least 3 months after your appointment, send me an email with a picture of your tattoo. It doesn’t matter if my books are open or closed, I’ll find a time to get you in.
How do you feel about numbing cream?
-Please don't apply numbing cream before/during your appointment. It can affect the way your skin takes ink which makes my job harder.
I need to reschedule/cancel my appointment. What’s your policy on that?
-I get it. Life happens. You can reschedule your appointment at least 72 hours before your appointment time through the scheduling link I originally sent when you booked. If there aren’t any dates/times available, you’ll have to wait until my books open again and you won’t have to place a second deposit. If you have to cancel your appointment, please do so at least 72 hours in advance. You will not get your deposit back.
I'm running late! What should I do?
-No worries, please send me an email so I know that you're planning on coming. However, if you're more than 20 minutes late, we'll have to reschedule.
I have plans after my appointment, can you work within a time limit?